At ZS88 we take your personal data seriously. This Privacy Policy explains exactly what information we collect when you use the platform, how we use it, who we may share it with and what rights you have over it. We have written it in plain, straightforward language so you do not have to be a lawyer to understand it.
Our Commitment
These six principles shape how ZS88 approaches data. They apply to every piece of information we hold — from your registration details to your transaction history.
ZS88 does not collect personal data just because we can. Every piece of information we ask for has a specific, legitimate purpose — verification, payments, security or improving your experience on the platform.
All data stored by ZS88 is protected using industry-standard encryption and access controls. Staff access to personal data is restricted to those who need it to perform their specific role, and all access is logged.
You have rights over your personal data. You can request a copy of what we hold, ask us to correct inaccuracies, or request deletion in certain circumstances. We explain how to exercise these rights further below.
ZS88 does not sell your personal information to advertisers, data brokers or any third party. The data we share externally goes only to service providers who help us operate the platform, and only under strict data processing agreements.
Personal data is not held indefinitely. We apply defined retention periods based on the purpose of the data. Once the retention period ends and there is no further legitimate need, data is securely deleted or anonymised.
This policy is written in plain language, not legal jargon, because we believe you deserve to understand how your data is handled. If you ever have a question that this page does not answer, our support team is available around the clock.
ZS88 is an online gaming and sports betting platform operating at zs88.vu and serving players in Pakistan. When this Privacy Policy refers to "ZS88", "we", "us" or "our", it means the ZS88 platform and the entity responsible for operating it.
We are the data controller in respect of the personal data collected through the ZS88 platform. This means we determine the purposes for which personal data is collected and the manner in which it is processed. Where we engage third-party service providers to process data on our behalf, they do so as data processors under our instruction and are bound by contractual obligations that reflect the commitments in this policy.
This Privacy Policy applies to all users of the ZS88 website and platform, including registered players, individuals who browse the site without registering and anyone who contacts our support team.
The personal data ZS88 collects falls into the following categories depending on how you interact with the platform:
When you create a ZS88 account we collect the information you provide during the sign-up process. This includes your full name, date of birth, email address, mobile number, and the account credentials you set. This information is required to create and maintain your account — without it, registration cannot be completed.
Before processing your first withdrawal, and at any point where we are required to verify your identity, we collect copies of government-issued identification such as your CNIC, passport or driving licence. We may also collect a photograph or selfie to match against the document provided. This data is used solely for verification purposes and is handled with an additional layer of access restriction.
Every deposit, withdrawal, bet and game round on ZS88 generates a transaction record. We collect and store payment method identifiers (for example, the JazzCash or Easypaisa account reference linked to your deposits), transaction amounts in PKR, timestamps and transaction status. We do not store full card numbers — card payments are tokenised by the payment processor before reaching our systems.
We automatically collect information about how you use the platform. This includes the pages you visit, the games you play, bet history, session durations, the device type and operating system you use, your browser type and version, and IP address. This data helps us improve the platform, detect unusual activity and personalise your experience.
If you contact our support team via live chat or any other channel, we retain records of those conversations. This includes the content of your messages and any attachments you send. These records are kept for quality assurance, dispute resolution and training purposes.
ZS88 uses the personal data we collect for specific, clearly defined purposes. We do not use your data for purposes that are incompatible with those listed here without first obtaining your consent.
| Purpose | Data Used |
|---|---|
| Creating and managing your account | Registration data, contact details |
| Processing deposits and withdrawals in PKR | Financial data, identity verification data |
| Verifying your identity before withdrawal | CNIC / ID documents, selfie, registration data |
| Detecting fraud, money laundering and bonus abuse | Transaction data, usage data, IP address |
| Providing customer support | Communications data, account data |
| Sending account notifications and service updates | Email address, mobile number |
| Improving the platform and personalising your experience | Usage and behavioural data, game history |
| Responsible gaming monitoring and self-exclusion enforcement | Behavioural data, session data, account data |
| Resolving disputes and maintaining accurate records | Transaction data, communications data, bet history |
ZS88 may send you promotional communications about bonuses and offers if you have opted in to marketing messages. You can opt out at any time by updating your notification preferences in your account settings or by contacting our support team.
ZS88 processes personal data under one of the following legal bases depending on the specific processing activity:
ZS88 does not sell or rent personal data to any third party. We share data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.
To process your deposits and withdrawals in PKR, ZS88 shares relevant transaction data with payment service providers including those supporting JazzCash, Easypaisa, Raast and bank transfer integrations. These providers process data solely to execute the transaction and are prohibited from using it for any other purpose.
ZS88 may use specialist third-party identity verification services to assist with document checks. These providers receive only the identification documents needed for the verification check and operate under strict data processing agreements.
Game software providers, platform infrastructure providers and customer support tooling may process certain usage or account data in the course of delivering their services to ZS88. All such providers are vetted and operate as data processors under contract.
IP addresses, device fingerprints and transaction patterns may be shared with fraud detection and cybersecurity services to protect the integrity of the platform and its players.
ZS88 may disclose personal data where required to do so by a valid legal process, court order or regulatory authority. In such cases we will disclose only the data specifically requested and will inform you where we are legally permitted to do so.
ZS88 does not share your personal data with advertisers, data brokers or any party for commercial profiling purposes. Your data is not for sale.
We retain personal data for as long as it is needed for the purpose it was collected, and no longer. The table below summarises our standard retention periods for the main categories of data.
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| Identity verification documents | Duration of account plus 5 years after closure |
| Transaction and financial records (PKR) | 7 years from the date of the transaction |
| Bet and game history | 5 years from the date of the activity |
| Support communications | 3 years from the date of the conversation |
| Usage and behavioural data (aggregated) | 2 years rolling |
| Marketing consent records | Until consent is withdrawn plus 1 year |
After the applicable retention period expires, data is either permanently deleted from our systems or irreversibly anonymised so it can no longer be linked back to you as an individual.
ZS88 applies a layered approach to data security. The following measures are in place to protect personal data against unauthorised access, loss, alteration or disclosure:
While we work hard to protect your data, no online platform can guarantee absolute security. You play an important role too — keep your account password strong, do not share it with anyone, and contact support immediately if you suspect your account has been accessed by someone else.
ZS88 uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file placed on your device when you visit a website. It allows the website to remember information about your visit.
These cookies are necessary for the platform to function. They keep you logged in during a session, remember your preferences and ensure the platform behaves as expected. You cannot opt out of essential cookies without affecting the usability of the platform.
We use analytics cookies to understand how players use the ZS88 platform — which pages are visited most, how long sessions last and where users tend to drop off. This data is aggregated and does not identify you individually. It helps us make the platform better over time.
These cookies remember choices you make — such as your preferred language or display settings — so you do not have to set them again on your next visit.
You can manage cookie preferences through your browser settings. Blocking certain types of cookies may affect platform functionality. Most modern browsers allow you to see which cookies are active and delete them selectively if you prefer.
ZS88 does not use cookies to build advertising profiles or share browsing data with ad networks. Our cookies serve the platform's operational and analytical needs only.
As a ZS88 player, you have a number of rights in relation to the personal data we hold about you. These rights are described below along with how to exercise them.
You can request a copy of the personal data ZS88 holds about you. We will provide this in a clear, readable format within a reasonable timeframe of receiving your request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. You can update basic account information directly from your account settings page.
In certain circumstances you may request deletion of your personal data. This right is not absolute — we may be required to retain certain records (such as transaction history) for legal or regulatory reasons even after account closure.
You may ask us to pause certain processing activities while a dispute about your data is being resolved, or where you contest the accuracy of the data we hold.
Where processing is based on your consent or a contract, you may request your personal data in a structured, machine-readable format so you can transfer it elsewhere.
You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing communications, we will stop sending them immediately.
To exercise any of these rights, contact our support team via the live chat option available on every page of the ZS88 platform. We will respond to data rights requests promptly and in any case within 30 days of receiving a valid request.
ZS88 is an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes an age declaration and we verify age before processing any withdrawal.
If we become aware that personal data has been collected from a person under 18, we will delete that data and close the associated account immediately. If you believe a minor has registered on the platform using falsified details, please contact our support team so we can investigate and act promptly.
Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms. More information about responsible gaming tools available on ZS88 is on our Responsible Gaming page.
ZS88 may update this Privacy Policy from time to time to reflect changes in how the platform operates, new services we introduce, changes in applicable data protection standards or other relevant developments.
When we make material changes, we will update the "Last reviewed" date shown at the top of this page. For significant changes that affect how we use your data in a material way, we may also send you a notification via email or through an in-platform message.
Continuing to use the ZS88 platform after an updated Privacy Policy has been posted means you accept the updated version. We recommend checking this page periodically so you are always aware of how your data is being handled.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how ZS88 has handled your personal data, please get in touch using one of the following options:
We take all privacy enquiries seriously and will handle your request with care and confidentiality.
Before submitting a data rights request, we recommend reading through the relevant section of this policy — your question may already be answered above. For everything else, our support team is here to help.
Common Questions